Trezor.io/Start⁕⁕ — Starting Up Your Device™ — Trezor®
Welcome & Purpose
This slide deck guides new users through initial setup, safety practices, and best habits when starting a Trezor hardware wallet. The goal: a secure, confident first use in under 20 minutes.
Tip: open trezor.io/start during setup for official step-by-step visuals.
Unboxing & Visual Check
What to inspect
Confirm the tamper-evident seal is intact, compare serial/model details, and ensure packaging matches your order. A genuine Trezor will have official branding and no visible signs of prior use.
Quick checklist
- Seal intact
- Device powers up
- No pre-filled seed or credentials
Connect & Boot
First connection
Use the included cable to connect your Trezor to a computer you trust. Visit trezor.io/start or use the official Suite app. The device will boot and display a welcome screen confirming authenticity.
Security note
The device will never request your recovery seed over the web or email. If a site or person asks for your seed, treat it as a scam.
Create a New Wallet
On-device steps
Follow on-device prompts to create a new wallet. You will generate a recovery seed — a master backup. Write it down on the supplied recovery card, or a similarly secure offline medium. Do not store the seed on cloud or photo backups.
Choose a PIN
Set a PIN to protect the device. A longer numeric PIN is recommended — the device will require this to confirm transactions.
Recovery Seed Management
Understand the seed
The recovery seed is the single most critical piece of information for wallet recovery. Trezor uses a list of words — typically 12 or 24 — which restore access if the device is lost.
Best practices
Store seeds offline, in multiple secure locations if needed. Consider using a steel backup for fire/water resistance. Never share the seed and never type it into a website.
Software & Firmware
Use official software
Always use the official Trezor Suite or the instructions at trezor.io/start. Keep firmware updated; official updates improve security and functionality.
Verification
Verify firmware prompts and fingerprint checks on-device before approving any update. If anything looks suspicious, stop and ask for support via official channels.
Using Your Wallet Daily
Making transactions
When sending funds, always verify amounts and addresses on the device screen. Avoid copy-paste alone — malware can alter clipboard contents. Approve the final transaction only after on-device confirmation.
Account hygiene
Use separate accounts for different purposes (savings vs active spending) and enable coin-specific features only when needed.
Advanced Security Options
Passphrase protection
Consider adding an optional passphrase for plausible deniability and extra cold-storage security. This creates a hidden wallet derived from your seed + passphrase.
Hardware best practices
Keep your device firmware current, store the device physically secure, and avoid using public/untrusted computers for signing if possible.
Recovering & Replacing
Lost or damaged device
If your device is lost or damaged, use your recovery seed on a new Trezor or compatible wallet to restore access. Ensure the replacement is purchased from a trusted source to avoid tampered hardware.
When to contact support
Reach out to official Trezor support for suspicious activity, lost seed advice, or firmware/compatibility questions. Avoid third-party "recovery" services that ask for your seed.
Summary & Next Steps
Key takeaways
1) Verify the device and packaging. 2) Create and securely store your recovery seed. 3) Use official apps and confirm actions on-device. 4) Keep firmware updated and consider advanced protections like passphrases.
Helpful links & actions
Start official setup at: trezor.io/start
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Thanks for choosing secure hardware — set up carefully, and keep your keys offline.